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Executive Manager

2 months ago

Halifax, Calderdale, United Kingdom Frasers Group Full time

Job Overview

The Executive Manager will serve as the ambassador for fitness at Everlast Gyms, embodying the company's elevated ways of working. This role requires a strong leader who can drive revenue growth, manage controllable costs, and lead by example on the gym floor.

Key Responsibilities

  • Represent Everlast Gyms as a fitness ambassador, promoting the company's values and mission.
  • Develop and implement strategies to drive revenue growth, including membership sales, product sales, and secondary revenue streams.
  • Manage controllable costs, such as stock orders and cleaning supplies, to eliminate wastage and overspend.
  • Lead by example on the gym floor, demonstrating the company's elevated ways of working and enhancing the member experience.
  • Ensure the effective management of central processes, such as STRIVE and MOVE, to deliver high-quality results consistently.
  • Drive collective buy-in to national focuses and incentives, such as #WORKOUTWEDNESDAY and #WeCommunicate.
  • Recruit, train, and onboard new team members, ensuring they are equipped to deliver exceptional results.
  • Manage daily, weekly, and monthly operational processes, using in-house systems to ensure consistency and high standards.
  • Deliver honest, constructive feedback to support team members in achieving their potential and challenging them to excel.
  • Report facilities and maintenance-related issues, adhering to best practice guidelines.
  • Manage club rotas, ensuring fully trained team members are always on-site and meeting budget requirements.
  • Be resilient and agile, reacting to challenging situations and finding solutions that benefit the business.
  • Effectively manage all policies and procedures, including Health & Safety, and pool plant operations.
  • Maintain consistently high standards of cleanliness and presentation, ensuring a positive member experience.

Requirements

  • Possess a passion for health, fitness, and wellness.
  • Hold a Level 2 qualification in fitness (desirable).
  • Have at least 1 year of previous management experience within the fitness industry.
  • Exhibit strong leadership qualities, adaptability, and a positive, solutions-driven mindset.
  • Display exceptional interpersonal skills, a member champion mentality, and a driven, ambitious approach to learning and development.
  • Be flexible in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.

Additional Information

Frasers Group is a dynamic organization that values fearless individuals who embody its principles:

  • Think without limits - Think fast, think fearlessly, and take the team with you.
  • Own it and back yourself - Own the basics, own your role, and own the results.
  • Be relevant - Relevant to our people, our partners, and the planet.