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Clinical Director

2 months ago

Gloucester, Gloucestershire, United Kingdom Priory Group Full time
Clinical Director Job Description

We are seeking an experienced and skilled Clinical Director to join our team at Priory Group. As a key member of our Senior Management Team, you will play a pivotal role in the delivery of our counselling and specialist services to customer organisations and clients.

Key Responsibilities:
  • Support and manage direct reports to ensure they operate effectively
  • Oversee the delivery of Care first counselling services
  • Develop and enhance the services we offer to those we support
  • Lead the Clinical Management Team
  • Work in liaison with the Call Forecaster and Real Time Manager to ensure effective staffing
  • Liaise with Care first customers to provide consultation and appropriate service responses
  • Ensure measures and processes are in place to check quality standards in service provision
  • Oversee Critical Incident responses and management
  • Ensure that clinical complaints are suitably investigated and responded to in a professional and timely manner
  • Ensure that appropriate professionals are allocated to and support in the delivery of Care first Bespoke Support services
  • Ensure through robust and effective case management and consultation services, that ethical issues are dealt with according to the BACP Ethical Framework
  • Assist in supplying materials to promote Care first business and services during tender processes
  • Ensure the highest standards of EAP delivery working in association with the Operations Director
  • Oversee the delivery of service, ensuring adherence to EAPA Standards and that the clinical team follow the appropriate stepped care model
  • Ensure regular clinical governance takes place with the relevant team members and is documented appropriately
  • Ensure that clear risk management protocols are in place and part of all new clinical staff induction training

We are an equal opportunities employer and are committed to providing a healthy and balanced working environment. If you are a motivated and experienced Clinical Director looking for a new challenge, please apply.