Customer Service Representative

1 week ago


Chester, Cheshire, United Kingdom Richard Abson Group Full time
Service Advisor/Service Receptionist

We are seeking a highly skilled Service Advisor/Service Receptionist to join our team at Richard Abson Group, a prestigious car dealership in Chester. As a Service Advisor/Service Receptionist, you will play a vital role in providing exceptional customer service and sales support.

Key Responsibilities:

  • Assist customers with enquiries and technical information
  • Provide progress updates on customer vehicles
  • Sales of Service Plans and additional services

Requirements:

  • At least 1 year's experience in a similar role within the main dealer network
  • Enthusiasm and passion for customer service and sales
  • Experience with Kerridge and 1Link (desirable)

Benefits:

  • A competitive basic salary of up to £28,000, with additional bonus opportunities for hours sold, up/cross-sales, and service plan sales
  • Monday to Friday working hours, with no weekends

About the Company:

Richard Abson Group is a well-established and reputable dealer group in the area, working with several prestigious brands. We offer a supportive and progressive work environment, with opportunities for training and development.



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