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Practice Receptionist
2 months ago
About Nantwich Health Centre
Nantwich Health Centre is a family-friendly practice that provides high-quality healthcare services to its patients. We are seeking a highly skilled and motivated individual to join our team as a Medical Receptionist.
Job Summary
We are looking for an enthusiastic and fast-learning individual to provide administrative support to our healthcare team. The successful candidate will have excellent people skills, be able to remain calm in a fast-paced environment, and be familiar with working on computerized systems.
Main Responsibilities
- Welcoming and dealing with patients in a positive and friendly manner.
- Answering inbound calls and booking appointments using the EMIS system.
- Dealing with patient queries and requests over the telephone and at the front desk.
- Liaising with GPs and clinicians in an organized and competent manner.
- Liaising with external services, such as hospitals, care homes, pharmacies, and community services.
- Maintaining and updating computerized medical records, showing excellent attention to detail.
- Maintaining patient and practice confidentiality.
Key Skills and Qualifications
- Excellent communication and interpersonal skills.
- Good IT skills, including experience with EMIS and Docman.
- Minimum 2 years customer service, reception, or administration experience.
- NHS experience is desirable.
What We Offer
We offer a competitive salary, excellent training and development opportunities, and a supportive work environment. If you are a motivated and organized individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.
