Medical Office Coordinator

3 days ago


Nantwich, Cheshire East, United Kingdom Nantwich Health Centre Full time

About the Role

Nantwich Health Centre is seeking a highly skilled and organized Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient records, and ensuring the smooth operation of the practice.

Key Responsibilities

  • Welcoming and dealing with patients in a positive and friendly manner
  • Answering inbound calls and booking appointments using the EMIS system
  • Dealing with patient queries and requests over the telephone and at the front desk
  • Liaising with GPs and clinicians in an organized and competent manner
  • Liaising with external services, such as hospitals, care homes, pharmacies, and community services
  • Maintaining and updating computerized medical records, showing excellent attention to detail
  • Maintaining patient and practice confidentiality

Requirements

  • Minimum 2 years customer service/reception/administration experience
  • NHS experience desirable
  • EMIS and Docman experience desirable

What We Offer

Nantwich Health Centre is a family-friendly practice that values its staff and provides a supportive and inclusive work environment. We offer competitive salaries, excellent training and development opportunities, and a range of benefits.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].


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