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Facilities Management Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom Sanctuary Group Full time

Sanctuary Group is dedicated to providing exceptional in-house repair and maintenance services for a diverse range of properties within our organization. As a not-for-profit entity, we strive to deliver outstanding outcomes for our clients, guided by our core values of transparency, collaboration, and superior customer service.

Position: Operations Delivery Leader

Location: Toryglen - Glasgow

Salary: £39,622 - £41,708 per annum

Working Hours: 40 hours per week, Monday to Friday, 8:00 AM to 5:00 PM

We are seeking an Operations Delivery Leader to join our Planned Works team in Glasgow. In this role, you will oversee multiple sites throughout Glasgow, managing a team of up to 20 skilled operatives across various trades. Your responsibilities will include coordinating the operatives for repairs and installations, as well as organizing the team to address all properties in the region, including responding to emergencies as they occur. A company vehicle will be provided, and there will be opportunities for career advancement within Sanctuary Group.

Key Responsibilities:

  • Supervising repair and refurbishment projects, ensuring they meet high-quality standards.
  • Evaluating completed work to ensure cost-effectiveness and efficient material usage.
  • Ensuring compliance with health and safety regulations and promoting a safe working environment.
  • Addressing customer complaints and service disruptions to meet expectations.
  • Collaborating with team members to prioritize and efficiently complete tasks.

Required Skills and Experience:

  • To comply with health and safety legislation, candidates must possess NVQ Level 3 in a core trade subject and ILM membership (or be in the process of obtaining this qualification). Candidates with lower qualifications but relevant practical experience are also encouraged to apply.
  • Recent experience in a similar role, ideally within building maintenance or facilities management.
  • Understanding of health and safety legislation application.
  • Proven ability to meet deadlines and manage workload priorities.
  • Electrical qualifications are a plus.
  • Basic proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
  • A valid UK driving license is required for driving company vehicles.

Interview Process:

Candidates will need to present original certification verifying their qualifications during the interview. Copies and CSCS cards will not be accepted.

About Sanctuary Group:

Sanctuary Group is committed to delivering in-house repair and maintenance services for a wide array of properties. As a not-for-profit organization, we focus on achieving excellent results for our clients, adhering to our values of transparency, partnership, and outstanding customer service.

Employee Benefits:

We prioritize the well-being of our employees and offer a comprehensive employment package that includes:

  • 25 days of annual leave (increasing to a maximum of 30 days) plus public holidays.
  • A pension scheme with employer contributions.
  • Life Assurance coverage.
  • Employee Volunteering initiatives.
  • Access to an Employee Advice Service, including counseling.
  • Cycle to Work program.
  • Optional health plans.
  • Employee discounts.
  • Well-being support and resources.
  • Employee recognition programs.
  • Starting salary of £39,622 per annum (increasing to £41,708 after 12 months, subject to satisfactory performance).

Diversity and Inclusion:

Sanctuary Group values diversity and encourages applications from individuals of all backgrounds to foster an inclusive environment for our employees and clients. We collaborate with the Home Office to prevent unlawful working practices.

A basic Disclosure and Barring Service check will be required for successful applicants, which will be funded by us.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.