Customer Service Representative

3 days ago


Bedford, Bedford, United Kingdom Furniture Village Full time
{"h1": "Customer Care Advisor Role at Furniture Village", "p": "At Furniture Village, we're seeking a talented Customer Care Advisor to join our team. As a key member of our Customer Care Team, you'll be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities:

* Provide top-notch customer service, ensuring customers feel valued and supported
* Handle incoming calls, emails, and live chats, providing solutions and guidance
* Utilize training and support to deliver high-quality responses on social media and review platforms
* Work a flexible schedule, including weekend days, to cover our seven-day operation

What We're Looking For:

* A customer-focused individual with excellent communication skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong problem-solving skills and a willingness to learn and grow

If you're passionate about delivering exceptional customer experiences and have a positive attitude, we'd love to hear from you

Furniture Village is an equal opportunities employer, and all offers of employment are made solely on merit."}

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