Digital Content Officer
1 month ago
We are seeking a highly skilled Digital Content Officer to join our team at Universities Superannuation Scheme. As a key member of our Digital Team, you will play a crucial role in supporting the digital content publishing process and creating intuitive, engaging, and fully optimized UX journeys across our digital estate.
Key Responsibilities- Support all content publishing activities within BAU operations covering the USS Public Site, My USS Portal, and Employer Portal
- Work closely with the Digital Content Manager, have a basic understanding of analysis and measurement techniques, and the resulting insights
- Maintain and develop knowledge on the USS Content Management System (CMS), its features, functions, templates, processes, and environments
- Support the team with the creation of test scripts against allocated components, their subsequent execution, and associated defect remediation process, regression testing, and live proving
- Develop and maintain knowledge of best practice guidelines for digital content and UX, including accessibility and USS's ongoing commitment to WCAG AA standards
- Contribute to the maintenance of the Digital inbox, recording enquiries, and ensuring they are responded to promptly, and that all business processes are adhered to
- Provide excellent customer support to internal and external users, responding to enquiries promptly, and delivering requests within agreed timescales
We are looking for a highly skilled and motivated individual with a passion for delivering positive online user experiences. You will have a basic understanding of HTML & CSS, experience in publishing web content with a CMS, and experience in Adobe apps such as Photoshop/Illustrator/Adobe XD or similar. You will also have knowledge of image optimization techniques, knowledge of User Experience and graphic design principles, and the ability to plan multiple tasks/workstreams.
Why Join Us?At Universities Superannuation Scheme, we strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We are committed to helping you build your career by providing opportunities for development and recognizing and supporting each individual's unique career path.
What We Offer- Great starting salary
- Generous annual leave package
- Access to a high-quality pension scheme provided through Universities Superannuation Scheme
- Supportive people policies (including enhanced occupational sickness pay and family-friendly pay)
- Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
- Access to a range of health and wellbeing services, private healthcare, discounted gym membership
- Learning and development opportunities to develop your skills, knowledge, and talent
- Employee Volunteer Day's to support the communities where you work and live
- Cycle to Work Scheme
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