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Operations Director

2 months ago

Hertfordshire, United Kingdom HPRExecutive Full time
Job Title: Operations and Commercial Director

HPRExecutive is seeking an exceptional individual to lead one of their divisions, responsible for the overall leadership, strategic direction, and operational performance of the business unit.

Key Responsibilities:
  • Develop and implement operational strategies aligned with the business unit's overall objectives
  • Oversee daily operations and ensure efficiency and effectiveness in all business activities
  • Ensure compliance with health and safety regulations and company policies
  • Conduct regular safety audits and training sessions for staff
  • Ensure best practices and continuous improvement processes
  • Develop and manage the business unit's budget
  • Ensure financial targets are met and drive initiatives to improve profitability
  • Monitor financial performance and make data-driven decisions
  • Foster relationships with key clients, partners, and stakeholders
  • Establish key performance indicators (KPIs) to track and evaluate operational performance
  • Analyse data and metrics to identify trends, issues, and opportunities for improvement
  • Ensure compliance with industry regulations, company policies, and legal requirements
  • Communicate effectively with all stakeholders & provide regular updates on business performance
  • Maintain high levels of customer satisfaction through excellent service and problem resolution
Requirements:
  • Degree educated or equivalent
  • Commercial and operational experience gained within a fast-paced, technical manufacturing and service business
  • Extensive contract management experience delivering for customers under strict SLA regimes
  • Extensive commercial experience in a B2B contract-driven environment
  • Proven ability to balance commercial opportunity with operational capability while maximising profitability
  • Proven experience in a senior leadership role, with a strong understanding of operations management principles and practices
  • Strong leadership and team management abilities, with a track record of successfully leading, inspiring & motivating teams to achieve goals and objectives
  • Experience of driving efficiencies and developing the Lean agenda for an organisation, operational excellence, continuous improvement, kaizen etc
  • Effective communication and interpersonal skills with the ability to work under pressure and manage multiple tasks
  • A high degree of reliability and integrity with an open mindset, to enable management of demands arising through organisational growth and embrace change and challenge
  • Excellent organisational and problem-solving abilities with a high degree of reliability and integrity