Operations Director

7 days ago

Hertfordshire, United Kingdom Creative Personnel Full time
Operations Director

At Creative Personnel, we are seeking an experienced Operations Director to lead our team in delivering high-quality live events solutions. As an Operations Director, you will be responsible for coordinating between internal departments and overseeing essential services like crewing and transport, ensuring efficient delivery of a variety of live events and projects.

Key Responsibilities:
Oversee all projects, ensuring all departments are informed of operational requirements.
Manage logistics across multiple projects, ensuring efficient use of resources.
Support Warehouse and Workshop Managers by ensuring departments are adequately staffed.
Provide line management to Operations Administrators, Bench Technicians, and Drivers, including scheduling and managing expenses.
Oversee the booking and scheduling of freelance crew and ensure relationships with suppliers are maintained.
Ensure accurate data management for freelance crew and internal staff in scheduling systems.
Manage internal staff scheduling, allowing for efficient deployment across projects.
Oversee travel and accommodation arrangements for crew, ensuring smooth logistics.
Handle discrepancies between projected and actual costs, working to minimize impacts on budgets.
Manage equipment maintenance, ensuring timely repairs and equipment uptime.
Implement and refine processes to maximize operational efficiency and minimize waste.
Champion best practices in health and safety, ensuring compliance across all operations.
Provide out-of-hours support as needed.

Requirements:
Experience in the live events industry, with a strong understanding of lighting, audio, and video technologies.
Excellent communication and leadership skills, with the ability to manage cross-functional teams.
Strong organizational skills and the ability to manage multiple projects simultaneously.
Proactive problem-solving ability, adapting quickly to challenges and changing circumstances.
Flexibility to work outside standard hours, including occasional evenings and weekends.

Benefits:
~30 days paid holiday (including public holidays)
~ Personal private healthcare and dental cover
~ Enhanced company pension
~ Long service reward scheme
~ Company laptop
~ Annual birthday gift
~ On-site staff facilities including snacks, coffee, and a pool table
~ Ongoing training opportunities

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