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Facilities Operations Manager

2 months ago

Skipton, North Yorkshire, United Kingdom 300 North Limited Full time £32,000 - £34,000

Job Title: Facilities Operations Manager

Job Summary:

We are seeking an experienced Facilities Operations Manager to join our team at 300 North Limited. As a key member of our operations team, you will be responsible for managing our multi-site contract, ensuring the smooth operation of our facilities and providing excellent customer service to our clients.

Key Responsibilities:

  • Manage a team of caretakers, engineers, and grounds staff to ensure the maintenance and upkeep of our facilities.
  • Oversee the management of rota's, non-attendance, return to work interviews, and disciplinary procedures.
  • Conduct regular site visits to monitor standards and performance.
  • Ensure Risk Assessments/Method Statements are in place and service delivery is in accordance with the contract and budgets.
  • Manage all HR issues within your team in accordance with corporate policies and consultation with your line manager, local HR contact, and central HR.
  • Ensure all appropriate CRB clearance and any relevant training is fulfilled in accordance with role requirements.
  • Work with others to improve customer service via continuous improvement plans.
  • Able to pass an enhanced DBS check.

Requirements:

  • Proactive thinker who likes to actively improve performance.
  • Someone who can deal with a complex and changeable workload in an agile manner.
  • Experience working in a large estate or multi-site contract.
  • Strong customer service skills.

What We Offer:

  • Excellent holiday allowance including the opportunity to buy additional annual leave.
  • Extra holidays - 2 weeks closure over Christmas.
  • Opportunity for promotion and growth in the role.
  • Free gym membership.
  • Cycle to work scheme.
  • Free on-site car parking.
  • Discounts and benefit schemes.
  • On-site discounted café.