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Lettings Administrator Position

2 months ago

Leamington Spa, Warwickshire, United Kingdom GCB Recruitment Full time
Lettings Administrator Opportunity

We are seeking an experienced Lettings Administrator to join our team in Warwick and work with multiple Lettings Agencies across the UK. This role offers a unique blend of industry-recognised professional body experience and hybrid working opportunities.

Key Responsibilities:
  • Provide exceptional customer service and support to members via telephone and written communication.
  • Keep accurate records of discussions and update the membership CRM system.
  • Promote and signpost factsheets, FAQs, and guidance on legislation and policy developments.
  • Contribute to the creation of new resources for members and provide support on the completion of existing legal documents and templates.
  • Evaluate and escalate complex L&T legal queries to ensure accurate and timely handovers.
Requirements:
  • Experience in Lettings, Lettings Compliance, and/or Landlord & Tenant law.
  • Ability to listen and interpret member enquiries and signpost to relevant advice.
  • Exceptional customer service skills with excellent verbal and written communication.
  • Proficient in Microsoft Office.
  • Ability to work under pressure to meet SLAs.
What We Offer:
  • £25,000 basic salary.
  • Career progression opportunities.
  • Ongoing training and support.
  • Free parking.