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Operations Manager

2 months ago


Glasgow, Glasgow City, United Kingdom Ipsum Full time
About Us

At Ipsum, we're dedicated to delivering exceptional customer service and innovative solutions for utility and infrastructure management. Our mission is to make a positive impact on our communities and the environment.

Job Summary

We're seeking an experienced Operations Supervisor to join our team. As a key member of our operational team, you'll be responsible for overseeing the day-to-day activities of our engineers, technicians, and vehicles, ensuring the delivery of high-quality services to our customers.

Key Responsibilities
  • Conduct site audits to ensure teams are working safely and efficiently
  • Monitor and report on operational performance, identifying areas for improvement
  • Collaborate with the planning and operational teams to achieve business objectives
  • Develop and implement effective solutions to resolve operational issues
Requirements
  • Previous experience in the utilities and/or drainage industry
  • Driving license
  • IOSH or similar qualifications
  • Proven track record of working in customer service or a customer-focused environment
  • Excellent communication and time management skills
What We Offer

We're committed to supporting and developing our people to achieve their full potential. As a fast-growing business, we offer opportunities for career growth, professional development, and a range of benefits, including health and wellbeing initiatives, employee assistance programs, and more.