Network Operations Specialist
1 week ago
Job Summary
We are seeking a highly skilled Network Operations Analyst to join our team at the Royal Botanic Gardens, Kew. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our network infrastructure, providing technical support and maintenance to ensure business continuity.
Key Responsibilities
- Monitor and maintain network performance, identifying and resolving issues in a timely manner
- Provide technical support and guidance to staff on network-related queries and issues
- Collaborate with other teams to ensure seamless integration of network services
- Develop and implement network security policies and procedures
- Conduct regular network audits and performance reviews
Requirements
- Proven experience in network operations and technical support
- Strong knowledge of network protocols and infrastructure
- Excellent problem-solving and analytical skills
- Ability to work effectively in a team environment
- Strong communication and interpersonal skills
What We Offer
- A competitive salary of £33,000 - £39,000 per annum (pro rata)
- A comprehensive benefits package, including opportunities for continuous learning and professional development
- A generous annual leave entitlement and flexible working arrangements
- An Employee Assistance Programme and other wellbeing support
- A competitive pension scheme and employee discount scheme
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