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Healthcare Reception Administrator

2 months ago

Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

NHS Scotland is one of the largest healthcare organizations in the UK, employing approximately 40,000 individuals across various clinical and administrative roles. We provide a comprehensive range of healthcare services, including acute hospital care, primary care, community services, and mental health support to a diverse population.

The position involves a shift pattern of 30 hours per week, Monday to Friday (salary is pro rata for part-time hours). Starting from April 2024, NHS Scotland will implement a reduction in the full-time working week from 37.5 to 37 hours, with no change in pay. This adjustment will also apply to part-time employees on a pro-rata basis. It is important to note that some service areas may require temporary adjustments to working hours until the new schedule is fully adopted.

This role presents an exciting opportunity for a motivated and personable individual to provide administrative support within our dedicated MSK Physiotherapy Service. The successful candidate will be responsible for:

  • Managing patient and staff inquiries in a public-facing reception environment.
  • Processing referrals and managing waiting lists to ensure optimal patient flow.
  • Assisting managers with report creation and data processing in an office setting.

Essential skills include proficiency in basic Microsoft applications such as Word, Excel, and Outlook, along with strong IT and keyboard skills. Excellent communication and customer service abilities are crucial for success in this role.

Please note that this position does not qualify for a Skilled Worker visa or a Health and Care Worker visa, and NHS Scotland is unable to provide a Certificate of Sponsorship.

NHS Scotland values diversity and encourages applications from all sectors of the community. We are committed to fostering an inclusive workplace and are proud of our diverse workforce.

For any inquiries regarding the recruitment process, please refer to the Candidate Information Packs provided.