Customer Service Representative
2 days ago
About Macildowie Recruitment and Retention:This well-established company is recognised for its commitment to high-quality products and exceptional customer service. They are currently seeking a dedicated Customer Service Advisor to enhance their customer experience and support their operational team.
Key Responsibilities:
- Provide timely assistance to customers, managing inquiries, processing orders, and ensuring overall customer satisfaction.
- Collaborate with logistics and production teams to ensure timely delivery of customer orders.
- Resolve customer complaints and issues effectively, demonstrating strong problem-solving abilities.
- Maintain detailed records of customer interactions and transactions in the company database.
- Assist in developing and implementing customer service policies to improve service quality.
- Support customer account management and retention initiatives with the sales team.
Requirements:
- Previous experience in customer service or a related field is preferred.
- Strong communication and interpersonal skills are essential for success in this role.
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Customer Service Representative
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Northampton, Northamptonshire, United Kingdom Andrews Recruitment Group Full time{"title": "Sales Admin / Customer Service Representative", "overview": "We are seeking a highly motivated and customer-focused individual to join our team as a Sales Admin / Customer Service Representative. In this role, you will be the initial point of contact for our customers, ensuring their inquiries and needs are addressed promptly and professionally.",...
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Customer Service Representative
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Northampton, Northamptonshire, United Kingdom Andrews Recruitment Group Full time{"title": "Sales Admin / Customer Service Representative", "overview": "We are seeking a highly motivated and customer-focused individual to join our team as a Sales Admin / Customer Service Representative. In this role, you will be the initial point of contact for our customers, ensuring their inquiries and needs are addressed promptly and professionally.",...
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