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Customer Service Representative

2 months ago

Northampton, Northamptonshire, United Kingdom Andrews Recruitment Group Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Admin / Customer Service Representative. In this role, you will be the initial point of contact for our customers, ensuring their inquiries and needs are addressed promptly and professionally.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and in-person interactions.
  • Review and process purchase orders accurately and efficiently.
  • Address any invoicing queries or discrepancies in a timely manner, collaborating with relevant departments as needed to resolve issues.
  • Build strong relationships with customers by providing assistance and support.
  • Collaborate with the sales team to ensure customer needs are met and sales opportunities are maximized.

What We Offer:

  • A supportive and family-oriented work environment.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.