Customer Service Representative

2 months ago


Canterbury, Kent, United Kingdom Next Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Team Member to join our team at Next. As a Sales Team Member, you will play a key role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide fast and friendly service to customers, helping them to find the perfect products
  • Share your passion and knowledge about our amazing products, including fashion, home, and beauty
  • Work in all areas of the store, including sales floors, stockrooms, and processing deliveries
  • Take control of your own development, with opportunities for training and growth

About You:

  • You are a great communicator, always looking for ways to help and support your colleagues and customers
  • You are friendly, calm, and efficient, even on your busiest days
  • You are excited about the challenge of a varied and fast-paced job, with opportunities to learn and grow
  • You are flexible, supportive, and always ready to go the extra mile to deliver exceptional customer service

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for training and development, to help you grow and succeed in your role
  • A fun and supportive work environment, with a team of like-minded individuals
  • The chance to work for a leading retailer, with a reputation for excellence and customer service


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