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Customer Service Representative

2 months ago

Cambridge, Cambridgeshire, United Kingdom Williams Trade Supplies Full time
Job Overview

Williams Trade Supplies is seeking a highly motivated and customer-focused Branch Assistant to join our team at Cambridge. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our trade counter and warehouse.

Key Responsibilities:

  • Serve customers on the trade counter and over the phone with a smile, providing expert advice and guidance on our products and services.
  • Undertake deliveries to customers, ensuring timely and efficient delivery of our products.
  • Assist with duties in the warehouse, maintaining a safe and organized working environment.
  • Contribute to the achievement of sales targets by promoting our products and services to customers.
  • Collaborate with colleagues to ensure seamless communication and a positive customer experience.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of trade supplies and products
  • Physical ability to lift and move heavy objects