Store Operations Manager
1 week ago
About PVH
PVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business results through our retail stores.
The Role
We are seeking a highly motivated and experienced Retail Supervisor to join our team in Edinburgh. As a Retail Supervisor, you will play a key role in achieving our sales and customer service goals, while ensuring a positive and inclusive store environment.
Key Responsibilities
- Lead by example and demonstrate a strong commitment to customer service and sales excellence.
- Support the management team in managing store operations, including personnel, product, and merchandising functions.
- Participate in weekly management meetings and other staff meetings to stay informed and aligned with company goals.
- Communicate effectively with staff and customers to ensure a seamless shopping experience.
- Drive sales and exceed store targets through motivating the team and providing exceptional customer service.
- Foster a positive store environment by treating all customers and colleagues with respect and fairness.
- Support the team in delivering business strategy and ensuring consistent training on product knowledge and store maintenance.
- Achieve company standards for personal sales results, including sales vs. budgets, sales per hour, and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing functions, and oversee the sales floor.
- Focus staff on building quality relationships with internal and external customers.
- Ensure staff accountability for building a repeat customer base through spirited service.
- Work with the management team to build a talent pool for key positions, including possible successors.
Requirements
- Previous track record of supervisory or specialist roles within a premium or luxury brand.
- Previous people management experience with the ability to resolve conflict and unproductive disagreements.
- Effective communication skills with the ability to build relationships with ease.
- Team player who recognizes and celebrates the contributions and achievements of others.
- Confident in giving feedback that promotes positive behavioral change.
- Ability to work well with change, adapt quickly, and work with pace.
- Energetic and authentic presence on the shop floor.
- Approach all issues with a 'can do' attitude and act with initiative to find in-store solutions.
What We Offer
PVH is committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind, and flexibility to support our associates. We believe in fostering an inclusive and diverse community of associates with a strong sense of belonging. We are an equal opportunities employer and welcome applications from all qualified candidates.
-
Store Operations Manager
15 hours ago
Edinburgh, Edinburgh, United Kingdom Levi Strauss & Co. Full timeJob Title: Assistant Store ManagerAs an Assistant Store Manager at Levi Strauss & Co., you will have the opportunity to work in a dynamic environment where change and innovation are celebrated. You will be representing the brand image and values, while working alongside the Store Manager to effectively manage the store's operations and team.Key...
-
Store Operations Manager
13 hours ago
Edinburgh, Edinburgh, United Kingdom Levi Strauss & Co. Full timeJob Title: Assistant Store ManagerAs an Assistant Store Manager at Levi Strauss & Co., you will have the opportunity to work in a dynamic environment where change and innovation are celebrated. You will be representing the brand image and values, while working alongside the Store Manager to effectively manage the store's operations and team.Key...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Foot Locker Full timeStore Operations Manager **About the Role** We are seeking a highly motivated and experienced Store Operations Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store. Your performance will be measured by your ability to deliver...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Foot Locker Full timeStore Operations Manager **About the Role** We are seeking a highly motivated and experienced Store Operations Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store. Your performance will be measured by your ability to deliver...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Levi Strauss & Co Full timeJob SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Levi Strauss & Co. in Edinburgh, United Kingdom. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in delivering business objectives and driving sales growth.Key ResponsibilitiesSupport the Store Manager in achieving...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Levi Strauss & Co Full timeJob SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Levi Strauss & Co. in Edinburgh, United Kingdom. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in delivering business objectives and driving sales growth.Key ResponsibilitiesSupport the Store Manager in achieving...
-
Store Operations Manager
2 days ago
Edinburgh, Edinburgh, United Kingdom Gravity Recruit Limited Full timeStore Manager OpportunityOur client, a successful and growing business, is seeking a Store Manager to join their team. As a Store Manager, you will be responsible for managing, leading, and developing a team while maximizing store performance.Key Responsibilities:Operational Excellence: Set and achieve operational objectives, ensuring a safe, legal, and...
-
Store Operations Manager
3 days ago
Edinburgh, Edinburgh, United Kingdom Gravity Recruit Limited Full timeStore Manager OpportunityOur client, a successful and growing business, is seeking a Store Manager to join their team. As a Store Manager, you will be responsible for managing, leading, and developing a team while maximizing store performance.Key Responsibilities:Operational Excellence: Set and achieve operational objectives, ensuring a safe, legal, and...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Poundland Full time{"h2": "A Day in the Life of a Store Supervisor at Poundland", "p": "As a Store Supervisor at Poundland, you will play a vital role in ensuring the smooth operation of our stores. Your day will be filled with a variety of tasks, from managing shifts and delegating tasks to coaching and guiding our colleagues. You will be responsible for providing day-to-day...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Poundland Full time{"h2": "A Day in the Life of a Store Supervisor at Poundland", "p": "As a Store Supervisor at Poundland, you will play a vital role in ensuring the smooth operation of our stores. Your day will be filled with a variety of tasks, from managing shifts and delegating tasks to coaching and guiding our colleagues. You will be responsible for providing day-to-day...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Gravity Recruit Limited Full time{"Key Responsibilities": "Store ManagerAs a Store Manager, you will be responsible for leading and developing a high-performing team, while maximizing store performance and customer satisfaction.Develop and implement a store plan to deliver a safe, legal, and high-performing business.Translate customer service expectations into actionable activities to...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Gravity Recruit Limited Full time{"Key Responsibilities": "Store ManagerAs a Store Manager, you will be responsible for leading and developing a high-performing team, while maximizing store performance and customer satisfaction.Develop and implement a store plan to deliver a safe, legal, and high-performing business.Translate customer service expectations into actionable activities to...
-
Store Operations Manager
3 weeks ago
Edinburgh, Edinburgh, United Kingdom EG Group Full timeJob Summary: We are seeking a highly motivated and experienced Shift Supervisor to join our EG Group team at our Starbucks store in Edinburgh. As a Shift Supervisor, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Manage the store in the absence of the Manager,...
-
Store Operations Manager
3 weeks ago
Edinburgh, Edinburgh, United Kingdom EG Group Full timeJob Summary: We are seeking a highly motivated and experienced Shift Supervisor to join our EG Group team at our Starbucks store in Edinburgh. As a Shift Supervisor, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Manage the store in the absence of the Manager,...
-
Store Operations Manager
1 week ago
Edinburgh, Edinburgh, United Kingdom Tesco Full timeAbout the RoleKey ResponsibilitiesOversee store operations, ensuring a clean and well-stocked environment that meets customer expectationsCoordinate the team to deliver exceptional customer service and achieve sales targetsMonitor and maintain store performance, identifying areas for improvement and implementing changes as neededLead by example, setting a...
-
Store Operations Manager
1 week ago
Edinburgh, Edinburgh, United Kingdom Tesco Full timeAbout the RoleKey ResponsibilitiesOversee store operations, ensuring a clean and well-stocked environment that meets customer expectationsCoordinate the team to deliver exceptional customer service and achieve sales targetsMonitor and maintain store performance, identifying areas for improvement and implementing changes as neededLead by example, setting a...
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom PVH Full timeAbout PVHPVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business results through our retail stores.The RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team in Edinburgh....
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom PVH Full timeAbout PVHPVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business results through our retail stores.The RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team in Edinburgh....
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom PVH Full timeAbout PVHPVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business results through our retail stores.The RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team in Edinburgh....
-
Store Operations Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom PVH Full timeAbout PVHPVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business results through our retail stores.The RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team in Edinburgh....