Store Operations Manager

2 months ago


Edinburgh, Edinburgh, United Kingdom Gravity Recruit Limited Full time
{"Key Responsibilities": "Store Manager

As a Store Manager, you will be responsible for leading and developing a high-performing team, while maximizing store performance and customer satisfaction.

  1. Develop and implement a store plan to deliver a safe, legal, and high-performing business.
  2. Translate customer service expectations into actionable activities to ensure exceptional customer experiences.
  3. Own and deliver a succession plan to ensure the continued growth and sustainability of the business through our people.
  4. Identify business opportunities and drive performance across all operational KPIs to optimize EBITDA.
  5. Engage with and support local organizations and the community to create a unique point of difference.

Key Skills and Experience:

  1. Previous management experience in a fast-paced retail or similar operation.
  2. Commercial awareness and business planning skills.
  3. Commitment to achieving and sustaining exceptional customer service standards.
  4. Proven people management skills.
  5. Ability to communicate and influence at all levels.
  6. Commitment to promoting collaborative working.
  7. Enthusiasm and flexibility with a positive attitude.
  8. Personal Licence Holder or ability to obtain and hold a licence within 16 weeks of appointment.
  9. Commitment to developing own skills and applying learning to improve own performance.

What We Offer:

We recognize people are at the heart of our business. We encourage development and progression from within, and we work hard to create opportunities through initiatives like our management training program, giving colleagues the scope to accelerate their careers.

If you love the pace of retail and providing great customer service, as well as a sense of personal achievement in developing your people, then this could be the career for you. In return, we will offer a competitive salary and benefits package that includes a generous bonus, pension, and colleague discount scheme.

Package: £28,620 + Package + Benefits

"}

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