Store Operations Manager
3 weeks ago
As a Shift Leader at Tesco, you will be responsible for overseeing the store operations, ensuring a smooth and efficient customer experience.
Key Responsibilities
Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
Support your colleagues, ensuring they deliver daily priorities and take regular breaks
Open and close the store, and complete duty cover, ensuring all decisions made are right for everyone's safety
Be the go-to person for colleagues in the absence of a manager for day-to-day queries
Ensure the store is always clean, tidy, and well-presented
Support managers to coordinate seasonal, community, and charity events
Contribute to a great team atmosphere, that's inclusive of everyone
Provide great customer service, by listening to our customers and putting them first in everything you do
Keep the team well-informed and up to speed on any communications, changes, or updates
Stay knowledgeable about store performance, and look for ways to improve and simplify operations
Coordinate store improvements, and remove any obstacles that might be getting in the way of great service
Follow health and safety routines and procedures, and ensure colleagues do the same
Recognize and celebrate colleagues within the team who are providing great service
What We Offer
A competitive rate of pay, starting from £14.28 an hour, with increases to £15.41 for stores inside the M25
A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired
A supportive and inclusive work environment, where everyone's welcome
Ongoing learning opportunities and access to award-winning training
A range of benefits, including holiday pay, flexible working, and access to free wellbeing services
About Us
At Tesco, our vision is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day.'
We are committed to providing a fully inclusive and accessible recruitment process, and we welcome chats about flexible working.
Please note that we can only accept candidates over the age of 18, and we will only recruit individuals who have passed the school leaver's age.
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