Store Operations Manager

3 weeks ago


Edinburgh, Edinburgh, United Kingdom EG Group Full time

Role: Starbucks Shift Supervisor

Location:

Hours: Part-Time / Full-Time Hours Available / Permanent

Hourly Rate: £12.25

Bonus Scheme: Quarterly Bonus Incentive

Company: EG Group

We are looking for a dedicated Store Operations Manager who can lead, inspire, and motivate a team to succeed in our welcoming Starbucks Store Our Team Leaders are responsible for managing the store when the Manager is not around; they really are our Store Managers' right-hand person.

You are second in command and play a key part in ensuring the team is operating smoothly, you strive to promote sales and increase profitability whilst making sure our customers leave feeling satisfied. Leading and engaging the team is your focus, as well as getting involved with making beverages, store cleanliness and serving our loyal customers.

This role may require late night working and closing of the store so the successful candidate will be 18 years or over.

To show our appreciation for your hard work, we have a range of benefits you can take advantage of:

  • Starbucks discount - 30% off food, drinks & merchandise
  • Food to Go Discounts – 15% off Greggs, Subway & much more
  • Discount partnerships – retail, food, home, garden, electronics & much more
  • 24/7 access to virtual GP & wellbeing service
  • Quarterly bonus incentive
  • Contracted hours
  • Free on shift beverage
  • 10% Discount Card for Asda
  • Progression & career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • Learning & development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits & rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world

If you have supervisory experience then that is great, we would love for you to apply Or if you have experience within hospitality / retail and feel you are ready to step into a managerial role then don't hesitate to submit your application, we are interested in speaking with you.

We are EG Group, a leading international convenience retail group, and we are looking for a talented Shift Team Lead to join our team.

Key Responsibilities:

  1. Manage the store when the Manager is not available
  2. Lead and engage the team to achieve sales and customer satisfaction targets
  3. Ensure store cleanliness and high standards are maintained
  4. Develop and implement store operational plans to drive sales and profitability
  5. Identify and implement opportunities to improve customer experience and retention
  6. Manage and develop the team to achieve their full potential
  7. Ensure compliance with company policies and procedures

What We Offer:

  • Competitive hourly rate
  • Quarterly bonus incentive
  • Contracted hours
  • Free on shift beverage
  • 10% Discount Card for Asda
  • Progression & career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • Learning & development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits & rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world


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