Senior Manager for Transformation Programs

3 weeks ago

Rainham, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Job Overview

We are seeking an experienced Senior Manager for Transformation Programs to join our team and support the delivery of our community collaborative in North East London.

The role will involve assisting our programme director in achieving the community collaborative objectives, including leading specific improvement networks in community services across the NEL programme and providing coordination and support for these system-wide transformation initiatives.

This is an exciting opportunity as we embark on building the NEL community collaborative.

Main Responsibilities

The successful candidate will coordinate and manage a designated transformation programme/improvement network across the Trust/Collaborative and with our partner organizations.

It is expected that the candidate will possess the experience, skills, and ability to develop, coordinate, manage, support, and successfully deliver multiple projects within a programme simultaneously.

The role will involve collaborating with key internal and external stakeholders to implement service enhancements and redesigns utilizing a project management methodology focused on supporting service redesign and addressing existing operational and equality challenges.

The candidate will ensure that the programmes and projects have adequate resource planning, risk management, and benefits realization systems in place, along with robust stakeholder engagement plans incorporating co-production principles.

The role will also require the development and facilitation of workshops applying process mapping and lean methodology, along with other service improvement tools to achieve significant increases in quality, efficiency, and productivity. The candidate will ensure the capture of learning from the portfolio programmes by conducting After Action Reviews (AAR) and sharing outcomes and lessons learned.

Working for Our Organization

This position will be subject to a probationary period. Internal applicants are exempt from the probationary period unless currently partway through a probationary period or currently a bank member of staff.

This role also attracts a High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436).

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster, recognizing that vaccination provides the best defense against COVID-19 for our patients, staff, and their families.

Detailed Job Description and Main Responsibilities

  • Lead, manage, and deliver Trust/Collaborative-wide transformation programmes to ensure plans are robust and detailed enough to assure service quality improvement and efficiency savings.
  • Collaborate closely with the Collaborative Programme teams to ensure all programmes and projects are coordinated and complementary, understanding any co-dependencies.
  • Develop and initiate new projects, including effective project documentation and management for any project within the programme.
  • Manage, monitor, report, and track the progress of programmes and projects, ensuring intended benefits are achieved.
  • Successfully manage expectations on programme deliverables, working alongside key stakeholders to understand potential constraints and risks.
  • Delegate programme and project work effectively, ensuring completion within agreed timescales.
  • Act as a source of project management and transformation expertise for stakeholders and all NELFT/Collaborative staff.
  • Ensure project management approaches remain flexible and responsive to changes at local and national levels.
  • Identify new opportunities for efficiencies and productivity, leading plans for project delivery.
  • Build constructive relationships with colleagues and staff at all levels, utilizing relationships and informal networks to achieve targets.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role can be discussed at the interview stage.

Benefits

We believe in bringing your authentic and best self to work to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

  • A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long-term/chronic conditions, and LGBT staff.
  • A commitment to supporting colleagues in achieving a work-life balance through flexible working opportunities.
  • Proactive health and wellbeing support, including access to our employee assistance programme and staff psychological support.

As a flexible working-friendly organization, we want to ensure that you can work in a way that is best for you and for our patients. Speak to us about how we might accommodate a flexible working arrangement.

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