Operations Coordinator
5 days ago
Job Title: Operations Coordinator
About the Company:
Intastop is a leading market supplier of Door & Wall Protection and Anti-Ligature products, with a strong reputation for innovation and customer satisfaction.
We are a highly profitable SME with a commitment to new product development and leading-edge innovation, ensuring we remain a leading manufacturer and supplier to the healthcare, care homes, public and leisure build markets.
We are seeking an experienced Operations Coordinator to support the day-to-day functions of our Operations and Production departments.
Duties & Responsibilities:
- To flexibly support the day-to-day functions of the Operations and Production departments, including sales order processing, manufacturing paperwork, supply chain management, stock control, and logistics.
- To ensure appropriate paperwork for customer orders is produced, including production orders and delivery notes.
- To ensure all customers are acknowledged with delivery information within the set company KPIs.
- Liaise with Intastop Sales team and customers to maintain information flow regarding orders.
- To use the SAP system to complete production paperwork, ensuring stock activity is accurate and customer orders can be despatched.
- To record carrier tracking numbers on customer delivery notes and the SAP system.
- To deal with delivery issues from customers that arise from Carriers, obtaining PODs where required.
- To coordinate with the company's warehouse staff and customers for collection of orders.
- General administration duties for the department, including filing, printing, scanning, etc.
- To assist in the company's goods returned procedure and customer complaints as necessary.
- To assist in the company's logistics requirements, including purchase orders, raising commercial invoices, and organising couriers for both domestic and international orders.
- To assist in the raising of supplier purchase orders and booking in of supplier deliveries by means of the company's SAP system.
The Ideal Candidate:
We are looking for a highly organised and proactive individual with excellent communication and problem-solving skills. The ideal candidate will have:
- Proficient in the use of Microsoft packages, including Outlook, Word, and Excel.
- Previous experience in an administrative role.
- Excellent organisational and time management skills.
- Attention to detail and a proactive approach to problem-solving.
- Ability to work independently and as part of a team.
- Highly organised, able to multitask, and prioritise workload.
Benefits:
- Competitive salary and holiday package.
- Flexible working arrangements.
- Pension scheme with 4% company contribution.
- Health Scheme.
- Company bonus scheme.
- Employee benefits scheme, including discounts on shopping, days out, and holidays, access to counselling, and an online GP service.
- Life Assurance.
- Annual health Assessments.
- On-site free parking.
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