Operations Coordinator

5 days ago


Pontefract, Wakefield, United Kingdom Intastop Full time

Job Title: Operations Coordinator

About the Company:

Intastop is a leading market supplier of Door & Wall Protection and Anti-Ligature products, with a strong reputation for innovation and customer satisfaction.

We are a highly profitable SME with a commitment to new product development and leading-edge innovation, ensuring we remain a leading manufacturer and supplier to the healthcare, care homes, public and leisure build markets.

We are seeking an experienced Operations Coordinator to support the day-to-day functions of our Operations and Production departments.

Duties & Responsibilities:

  • To flexibly support the day-to-day functions of the Operations and Production departments, including sales order processing, manufacturing paperwork, supply chain management, stock control, and logistics.
  • To ensure appropriate paperwork for customer orders is produced, including production orders and delivery notes.
  • To ensure all customers are acknowledged with delivery information within the set company KPIs.
  • Liaise with Intastop Sales team and customers to maintain information flow regarding orders.
  • To use the SAP system to complete production paperwork, ensuring stock activity is accurate and customer orders can be despatched.
  • To record carrier tracking numbers on customer delivery notes and the SAP system.
  • To deal with delivery issues from customers that arise from Carriers, obtaining PODs where required.
  • To coordinate with the company's warehouse staff and customers for collection of orders.
  • General administration duties for the department, including filing, printing, scanning, etc.
  • To assist in the company's goods returned procedure and customer complaints as necessary.
  • To assist in the company's logistics requirements, including purchase orders, raising commercial invoices, and organising couriers for both domestic and international orders.
  • To assist in the raising of supplier purchase orders and booking in of supplier deliveries by means of the company's SAP system.

The Ideal Candidate:

We are looking for a highly organised and proactive individual with excellent communication and problem-solving skills. The ideal candidate will have:

  • Proficient in the use of Microsoft packages, including Outlook, Word, and Excel.
  • Previous experience in an administrative role.
  • Excellent organisational and time management skills.
  • Attention to detail and a proactive approach to problem-solving.
  • Ability to work independently and as part of a team.
  • Highly organised, able to multitask, and prioritise workload.

Benefits:

  • Competitive salary and holiday package.
  • Flexible working arrangements.
  • Pension scheme with 4% company contribution.
  • Health Scheme.
  • Company bonus scheme.
  • Employee benefits scheme, including discounts on shopping, days out, and holidays, access to counselling, and an online GP service.
  • Life Assurance.
  • Annual health Assessments.
  • On-site free parking.


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