Property Services Coordinator

1 day ago

Blandford Forum, Dorset, United Kingdom SNG Formerly Sovereign Housing Association Full time
{"title": "Property Services Coordinator", "content": "

We are seeking a highly organized and customer-focused Property Services Coordinator to join our fast-paced operations support team in our Blandford office. As a key member of our Property Services division, you will be responsible for receiving work orders, scheduling work diaries for trades employees, and ensuring that all appointment targets are met.

Key responsibilities include:

  • Receiving and processing work orders
  • Scheduling work diaries for trades employees
  • Liaising with trade staff and other repairs staff to ensure appointment targets are met
  • Liaising with residents about their scheduled repair and maintenance works
  • Managing a diary and bookings schedule for the team
  • Completing required administration tasks
  • Seeking opportunities to improve performance and offer solutions

What we look for:

  • Solid experience in administration within a busy customer-focused role
  • Some understanding of building maintenance terminology preferred
  • Experience of using several different computer systems
  • Ability to manage your own workload
  • Strong customer service focus and confident telephone manner
  • The ability to think quickly and clearly and work well under pressure
  • Empathy and a passion for helping people

Rewards package:

  • \u00a3450 yearly flexible benefit pot to use against benefits of your choice
  • 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days)
  • Chance to buy or sell holiday as part of our flexible benefits package
  • Generous company pension scheme, matched up to 12%
  • Flexible working
  • Recognition scheme
  • Wellbeing discounts

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.

", "lang_code": "en"}

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