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Operations Manager
2 months ago
Job Summary:
Off to Work is seeking an experienced Operations Manager to join our team in the Home Counties. As an Assistant Operations Manager, you will be responsible for managing a portfolio of client accounts, nurturing relationships, and delivering exceptional customer service.
Key Responsibilities:
- Manage multiple events, project managing and ensuring the successful delivery of teams of staff.
- Profile and select candidates for a diverse range of events, ensuring all shifts are fully staffed with the right skill set.
- Nurture and mentor the casual team, promoting a professional, fun, and rewarding environment.
- Develop company and industry knowledge by working with clients and casual team at events.
Requirements:
- Minimum 3 years in an operations management role in 4 or 5-star hotels, premium events, and/or corporate hospitality.
- Excellent communication and interpersonal skills, with fluency in spoken and written English.
- Drive, determination, and attention to detail, with the ability to focus on multiple tasks.
- Creative problem-solving skills and a strong work ethic.
- Fully computer literate, with strong skills in Microsoft Office programs and applications.
- Driver with own car.
What We Offer:
- Open team environment and camaraderie between all regions.
- Company-wide profit share.
- Regular social events.
- Annual company-wide conferences.
- Personal training and development allowance.
- Eye care vouchers.
- Full health screening annually for team members aged 40+.