Senior Operations Manager
2 weeks ago
Senior Operations Manager
Excelsior Executive Search is seeking a highly experienced Senior Operations Manager to lead our Distribution Center operations in the Raleigh, NC area. As a key member of our team, you will be responsible for ensuring the efficient and effective management of our distribution center, driving business growth, and maintaining a safe and productive work environment.
Key Responsibilities:
- Develop and Implement Site Strategy: Collaborate with the Site Leader to develop and implement a comprehensive site strategy that aligns with the company's overall business objectives.
- Operations Management: Ensure daily distribution center operations run smoothly, efficiently, and safely, with a focus on cost reduction, productivity improvement, and quality enhancement.
- Metrics and Reporting: Use data and metrics to track progress, identify areas for improvement, and develop corrective action plans to address operational issues.
- Client Management: Work closely with internal Business Unit clients to ensure clear expectations, regular communication, and timely resolution of issues.
- Process Improvement: Identify opportunities for process improvement, analyze root causes, and develop and implement corrective action plans to enhance productivity, cost savings, and safety.
- Leadership and Development: Lead Operations Managers, model the BD Way philosophy, and execute the BD People leader expectations. Hold direct reports accountable for doing the same with their associates.
- Integrated Supply Chain Labor Strategy: Develop and implement programs to ensure the site is fully staffed with high-quality, engaged associates, zero mandatory overtime is required, and associates are cross-trained.
- Collaboration and Communication: Work with other DCs and groups (EHS, Quality, Transportation, HR, etc.) to share best practices, ensure a high-performing site, and drive business growth.
- Special Projects: Participate in special projects that arise at the site or across North America Supply Chain, contributing to the company's overall success.
Requirements:
- Education and Experience: Bachelor's degree and at least 10 years of experience directly related to the duties and responsibilities specified.
- Comprehensive Knowledge and Expertise: Demonstrated comprehensive knowledge and expertise in all aspects of the area of focus applicable to the specified role.
- Leadership and Interpersonal Skills: Strong leadership and interpersonal skills, with the ability to effectively communicate with a wide range of individuals and constituencies.
- Analytical and Problem-Solving Skills: Advanced analytical, evaluative, and objective critical thinking skills, with the ability to analyze complex problems and develop integrated, creative solutions.
- Technical Skills: Working knowledge and understanding of the principles and processes of computerized business and operating systems, with the ability to gather data, compile information, and prepare reports.
- Supervisory and Leadership Skills: Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments, and provide technical guidance and leadership to professional personnel in the area of expertise.
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