Order Management Associate
2 weeks ago
Location:
Basingstoke
Salary:
£26,000 - £28,000
Mulberry Recruitment is looking for an Order Processor to enhance our client's operations in Basingstoke. The successful candidate will be instrumental in facilitating smooth order processing while delivering outstanding customer support. Key responsibilities include:
- Efficiently manage incoming and outgoing orders
- Maintain regular communication with clients to ensure satisfaction
- Process purchase orders and procure necessary materials
- Collaborate with various teams for order fulfillment
- Update billing information for projects
- Enhance customer experience and service quality
- Address service-related concerns promptly
- Foster relationships with essential partners
- Adopt best practices and operational standards
- Analyze team reports for insights
- Proactive and positive mindset
- Exceptional customer service and communication abilities
- Knowledge of the industry
- Meticulous attention to detail
- Proficiency in IT systems
- Strong problem-solving and decision-making capabilities
- Ability to guide and mentor team members
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