Order Management Associate

2 weeks ago


Basingstoke, United Kingdom Mulberry Recruitment Full time
Order Processor

Location:
Basingstoke

Salary:
£26,000 - £28,000

Mulberry Recruitment is looking for an Order Processor to enhance our client's operations in Basingstoke. The successful candidate will be instrumental in facilitating smooth order processing while delivering outstanding customer support. Key responsibilities include:
  • Efficiently manage incoming and outgoing orders
  • Maintain regular communication with clients to ensure satisfaction
  • Process purchase orders and procure necessary materials
  • Collaborate with various teams for order fulfillment
  • Update billing information for projects
  • Enhance customer experience and service quality
  • Address service-related concerns promptly
  • Foster relationships with essential partners
  • Adopt best practices and operational standards
  • Analyze team reports for insights
Required Skills:
  • Proactive and positive mindset
  • Exceptional customer service and communication abilities
  • Knowledge of the industry
  • Meticulous attention to detail
  • Proficiency in IT systems
  • Strong problem-solving and decision-making capabilities
  • Ability to guide and mentor team members
The ideal candidate should possess a background in Project Management, experience in dynamic problem-solving settings, and a strong interest in technological advancements.

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