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Sales Order Coordinator
2 months ago
Location:
Basingstoke
Salary:
£26,000 - £28,000
Mulberry Recruitment is looking for an Order Processor to enhance our team. The successful candidate will be instrumental in facilitating seamless order management and delivering outstanding customer support. Key responsibilities include:
- Efficiently manage incoming and post-sale orders
- Maintain regular communication with clients to exceed their expectations
- Process purchase orders and procure necessary materials
- Collaborate with networks for order fulfillment
- Update billing information for projects
- Enhance customer satisfaction and service quality
- Address service-related issues proactively
- Build and sustain relationships with essential partners
- Adopt best practices and operational standards
- Analyze team reports effectively
- Proactive and positive mindset
- Exceptional customer service and communication abilities
- Knowledge of the industry
- Meticulous attention to detail
- Proficiency in IT
- Strong problem-solving and decision-making capabilities
- Ability to guide and mentor team members