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E-commerce & CRM Operations Manager

2 months ago

East Anglia, United Kingdom Blu Digital Full time
About the Role

Blu Digital is seeking a skilled E-commerce & CRM Manager to join our team and drive customer engagement and ecommerce performance. As a key member of our team, you will be responsible for executing a data-driven CRM strategy to improve customer retention and lifetime value.

Key Responsibilities
  • Develop and execute a CRM strategy to enhance customer engagement and ecommerce performance
  • Deliver CRM campaigns and shape loyalty programs to drive customer retention
  • Conduct A/B testing and analyze results to inform ecommerce activities
  • Support daily ecommerce operations and website updates
  • Collaborate with cross-functional teams to drive business growth
Requirements
  • Experience in email marketing and CRM tools
  • Background in website management (preferably Shopify)
  • Strong analytical skills and attention to detail
  • Proficiency in tools like Google Analytics and Excel
About Blu Digital

Blu Digital is a dynamic and innovative company that offers a competitive benefits package and growth opportunities. If you are passionate about making an impact in the ecommerce industry, this role offers a unique chance to drive business growth and customer engagement.