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Administrative Support Assistant

2 months ago

Kirkcaldy, Fife, United Kingdom Office Angels Full time
Administrative Support Opportunity

We are seeking an exceptional administrative support professional to join our team on a temporary basis. As an Admin Assistant, you will play a vital role in providing administrative support to our clients, ensuring the smooth operation of our office.

Key Responsibilities:
  • Answer and process incoming phone calls, including recording information on online databases.
  • Manage the reception area, including sign-in sheets, visitor login, deliveries, incoming and outgoing mail, and key handling.
  • Monitor and manage the info-mailbox, forwarding client requests, and sending out letters as requested by service teams.
  • Handle incoming online client referrals using FORT (training will be provided).
  • Prepare and frank mail, ensuring timely delivery.
Requirements:
  • Excellent telephone manners.
  • Proficient in Office 365 and SharePoint.
  • Strong database management skills.
  • Ability to empathise and communicate effectively with individuals in crisis.
  • Commitment to maintaining professional boundaries.
Benefits:
  • Weekly pay for added financial convenience.
  • 28 days of paid annual leave based on a weekly accrual.
  • Access to discount vouchers with various high street brands.
  • Eye care vouchers and contribution towards glasses for VDU purposes.
  • Support from our team to aid in finding permanent work and expert interview guidance.
  • Pension scheme options with employer contributions.
  • Statutory Sick Pay in case you find yourself under the weather.
  • Access to our assistance programme offering free, confidential, and independent advice on various issues.
  • Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms.