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Sofa Showroom Manager
2 months ago
We are seeking a highly skilled and experienced Showroom Manager to lead our sales team and drive sales growth in our Sofa stores. As a key member of our management team, you will be responsible for delivering exceptional customer service, managing sales performance, and maintaining a visually appealing showroom environment.
Key Responsibilities- Team Leadership: Lead, motivate, and manage a team of sales associates to ensure they deliver exceptional customer service and meet sales goals.
- Customer Experience: Ensure every customer has a positive and memorable experience in the showroom, offering expert advice on products and helping them make informed decisions.
- Sales Management: Drive sales by actively engaging with customers, monitoring performance, and implementing strategies to exceed sales targets.
- Visual Merchandising: Maintain the showroom's appearance, ensuring all products are beautifully displayed and the showroom is inviting and reflective of the Sofa brand.
- Inventory Management: Oversee stock levels, ensure accurate stock reporting, and manage product replenishment to keep the showroom fully stocked.
- Operational Excellence: Ensure all showroom operations are carried out efficiently, including opening and closing procedures, cash handling, and compliance with health and safety regulations.
- Training and Development: Provide ongoing training and development opportunities for your team, helping them to grow and succeed in their roles.
- Reporting and Analysis: Prepare regular reports on sales performance, customer feedback, and operational issues, and present them to senior management with actionable insights.
- Availability: Be flexible to work across evenings and weekends.
- Proven experience as a Showroom Manager or in a similar retail management role, preferably in the furniture or home decor industry.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with a passion for customer service.
- A keen eye for detail and a strong sense of aesthetics, particularly in visual merchandising.
- Ability to work under pressure, meet sales targets, and manage multiple tasks simultaneously.
- Strong organizational skills and the ability to manage showroom operations efficiently.
- A passion for interiors, design, and the Sofa brand.
- Competitive salary and bonus structure.
- Opportunities for career growth and development within the company.
- A creative and supportive work environment.
- Generous staff discounts on Sofa products and rest of group discounts.
- Think without limits - Think fast, fearlessly, and take the team with you.
- Own it and back yourself - Own the basics, own your role, and own the results.
- Be relevant - Relevant to our people, our partners, and the planet.
