Supervisor - Luxury Fashion Retail
5 days ago
About the Role
We are seeking a highly skilled and experienced Supervisor to join our team at Flannels in Hull. As a Supervisor, you will play a key role in supporting the daily workload and delegating tasks to the team.
Key Responsibilities
- Support the team with daily tasks and delegate responsibilities effectively
- Supervise work, ensuring completion to the expected standard set by the line manager
- Utilize business communication tools to complete tasks and ensure the team understands key functions
- Understand and adhere to all processes and procedures, setting a good example for others
- Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles
- Support the maintenance of a clean and organized store environment and adhere to housekeeping standards
- Understand and comply with company policies and security measures
- Maximize sales opportunities and deliver an exceptional customer experience in line with customer and business requirements
- Stay up-to-date with product features and benefits
- Deliver to merchandising guidelines to ensure effective product placement and meet brand partner expectations
- Understand and achieve KPI targets and expectations
- Demonstrate commercial awareness and adopt the right product, place, and time compliance
- Engage with and provide feedback to contribute to the wider business
- Support senior management in coaching the team
- Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store
Requirements
- Experience of leading a team within a retail environment
- Knowledge of and passion for luxury brands
- Ability to drive sales through excellent service
- Understanding of visual presentation and its impact on sales floor commerciality
- Ability to motivate a team with effective communication
Benefits
- Basic salary £28,256
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Participation in the Fearless1000 Incentive Scheme
- Access to a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% In-store Uniform Discount
- Discounted Gym membership
- Cycle to work scheme
- Group-wide 20% Discount across all Frasers Group brands
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