Supervisor - Luxury Fashion Retailer
5 days ago
About FLANNELS
FLANNELS is the luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels. Our stores and website provide an elegant simplicity, allowing the brands we represent to take center stage.
We are seeking a Supervisor to join our team in our Luxury Flagship Store in Sheffield, Meadowhall.
The RoleKey Responsibilities
- Support the daily workload and delegate tasks to the team
- Supervise work, ensuring completion to the expected standard set by the line manager
- Utilize business communication tools to complete tasks and ensure the team understands key functions
- Understand and adhere to all processes and procedures, setting an example for others
- Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles
- Contribute to maintaining a high standard of store environment and housekeeping
- Understand and comply with company policies and security measures
- Maximize sales opportunities and deliver an exceptional customer experience in line with customer and business requirements
- Stay up-to-date with product features and benefits
- Deliver merchandising guidelines to ensure effective product placement and meet brand partner expectations
- Understand and achieve KPI targets and expectations
- Demonstrate commercial awareness and adopt the right product, place, and time compliance
- Engage with and provide feedback to contribute to the wider business
- Support the development of the team and senior management to coach the team
- Communicate effectively with all levels, motivating the team and building good working relationships within the store
Essential Qualifications
- Experience leading a team in a retail environment
- Knowledge and passion for luxury brands
- Ability to drive sales through excellent service
- Understanding of visual presentation and its impact on sales floors
- Ability to motivate a team with effective communication
This is a fixed-term maternity cover contract.
BenefitsWhat We Offer
- Basic salary £28,256
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Cycle to work scheme
- Group Wide 20% Discount across all Frasers Group brands
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