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Supervisor - Retail Operations

2 months ago


Yorkshire, United Kingdom Lindt & Sprüngli Full time

About Lindt & Sprüngli

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the world. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

About the Role

We have an exciting opportunity for a talented individual to join our team as a Supervisor - Retail Operations. As a key member of our retail team, you will be responsible for supporting the store management team in motivating, inspiring and developing a team of dedicated chocolate advisors, towards the accomplishment of the retail plan.

Key Responsibilities

  • Support the store management team in driving sales and profit growth through effective inventory management, visual merchandising and customer engagement.
  • Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies.
  • Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day.
  • Actively support an environment of collaboration through sharing knowledge, information and encouraging teamwork to drive ideas to action.

Requirements

  • Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer.
  • Proven track record of delivering performance at a high level within a team.
  • Numerate with good analytical and IT skills.
  • A highly motivated self-starter, with a drive for results.
  • Excellent interpersonal skills, able to build relationships internally and externally.
  • An infectious can do attitude – ready to try new things and enthuse everyone you meet.

What We Offer

In return for your hard work and dedication, we offer a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more