Risk Management Specialist
2 weeks ago
We're seeking a skilled Risk Analyst to join our iwocaPay team, working with sellers to offer innovative Trade Credit and BNPL solutions for business customers.
iwocaPay works with sellers to provide essential Trade Credit and BNPL solutions, and we need Risk Analysts to help us manage and mitigate seller counterparty risks.
The Role
Key Responsibilities:
- Develop and implement effective fraud and risk strategies and policies.
- Lead the rollout of new policies and processes, and follow up and refresh on an ongoing basis.
- Develop strategies to manage and mitigate seller counterparty risks and monitor a large portfolio of onboarded merchants using various third-party data sources.
- Define, maintain, and update risk registers, providing regular reports to senior management.
Investigations and Disputes:
- Lead investigations into operational risk incidents, develop corrective actions, and prevent recurrences.
- Investigate and resolve any Seller > Borrower disputes and refunds, making contact with third parties if required and liaising with our Complaints and Finance Teams where necessary.
Collaboration and Knowledge Sharing:
- Work with Seller Account Managers to help train and educate seller staff on compliance issues from time to time.
- Work closely with our central Fraud, Legal, and Compliance Teams to help improve and share knowledge across the business.
- Work closely with various in-house sub-teams, such as Sales, Operations, Product, and Tech in regard to operational issues, sharing knowledge and creating reporting.
Requirements:
- Commercial experience of working in a Commercial Risk or FinCrime team.
- Strong analytical, critical thinking, and decision-making skills.
- Proven stakeholder management skills.
- Customer-facing and dispute resolution skills.
Bonus Requirements:
- Excellent report writing and presentation skills.
- To be highly organized and have a structured working style.
- Fluency in English with excellent communication skills.
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