B2B Energy Specialist

2 days ago


Lincolnshire, United Kingdom Octopus Energy Full time
About the Role

We are seeking a highly motivated and experienced Business Energy Specialist to join our team at Octopus Energy. As a Business Energy Specialist, you will play a key role in helping small businesses switch to Octopus Energy and providing them with excellent customer service.

Key Responsibilities
  • Communicate with Businesses: You will be responsible for communicating with small business owners and decision-makers, explaining the benefits of renewable energy and helping them switch to Octopus Energy.
  • Deliver Excellent Customer Experience: You will work closely with our customers to understand their needs and provide them with tailored solutions, ensuring that they have a positive experience with Octopus Energy.
  • Contribute to Product Development: You will work with our product development team to gather feedback from customers and help shape the small business products we offer.
  • Enhance Customer Experience: You will have the opportunity to enhance the customer experience by providing them with additional services and solutions, such as domestic energy, solar, and heat pumps.
Requirements
  • Self-Motivation and Autonomy: You will work independently and be able to self-motivate, with the ability to work autonomously when required.
  • Honest and Hardworking Approach: You will have a honest and hardworking approach to each day, with a strong commitment to delivering excellent customer service.
  • Previous Experience in B2B or Energy Industry: Previous experience in a B2B role or in the energy industry would be advantageous, although not essential.
  • Understanding of Business Sales Cycle: You will have a good understanding of the business sales cycle, including diary planning and pipeline management.
  • Team Player: You will be a team player, with the ability to work collaboratively with our team to achieve our goals.
Why Join Us?
  • Unique Culture: We have a unique culture that is focused on empowering our people to learn, decide, and build quickly. We want our employees to feel valued and supported, and to have the opportunity to grow and develop their careers.
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including a range of perks and rewards that are designed to make your life easier and more enjoyable.
  • Opportunities for Growth and Development: We are committed to helping our employees grow and develop their careers, with opportunities for training, development, and progression.


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