Network Engineer

1 day ago

Abingdon, Oxfordshire, United Kingdom Stratospherec Limited Full time
Job Title: Network Engineer

Stratospherec Limited is seeking a skilled Network Engineer to join our managed service team.

About the Role

We are looking for a highly motivated and experienced Network Engineer to provide specialized ICT support to our clients. The successful candidate will be responsible for ensuring the school/centre maintains high-quality learning facilities.

Key Responsibilities
  1. Under the Guidance of the Network Manager: Provide specialized ICT support to ensure the school/centre maintains high-quality learning facilities.
  2. Second-in-Command: Act as the deputy to the Network Manager and, if working for a Trust Network Manager, potentially lead the satellite site, requiring the ability to work independently.
  3. Support Staff and Pupils: Use specialized skills, training, and experience to support the ICT needs of the school/centre's staff and pupils.
  4. Maintenance of Equipment: Ensure specialist equipment is maintained for quality and safety, perform repairs/modifications within your capabilities, and arrange for external repairs as necessary.
  5. Demonstrate and Assist: Help in the safe and effective use of specialist equipment/materials.
  6. Effective Communication: Communicate technical information effectively, both verbally and in writing, at an appropriate level for the audience.
  7. Policy Compliance: Adhere to policies and procedures related to child protection, health, safety, security, and confidentiality, and report concerns appropriately.
  8. Data Protection: Ensure compliance with the Data Protection Act 1984 regarding the security, accuracy, and relevance of personal data held on systems, and ensure administrative and financial processes comply with this act.
  9. Desktop Environment: Set up a suitable desktop environment for standalone or networked PCs.
  10. Software Installation: Install simple software applications as required.
  11. Networked PCs: Perform basic setup and checks for networked PCs.
  12. User Accounts Maintenance: Perform basic maintenance tasks for user accounts.
  13. Network Monitoring: Follow instructions to run basic network monitoring reports or utilities.
Additional Responsibilities
  1. Acceptance Testing: Follow acceptance test procedures on new ICT equipment and report results appropriately.
  2. Record Updates: Update records of installed hardware and software.
  3. Software Library Maintenance: Maintain a software library and store original copies of installed applications.
  4. Equipment Transportation: Transfer and transport IT equipment to required areas or rooms within the site.
  5. Disaster Recovery: Follow processes and tasks described in the school's disaster recovery and maintenance plans.
  6. Backup and Virus Protection: Follow instructions to implement school backup and virus protection procedures.
Requirements
  1. Experience in a helpdesk or support environment.
  2. Professional qualifications (Degree/Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or equivalent, demonstrable experience.
  3. Other specialist IT qualifications.

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