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Network Infrastructure Specialist

2 months ago

Abingdon, Oxfordshire, United Kingdom Stratospherec Limited Full time
Job Description

Stratospherec Limited is seeking a highly skilled Network Engineer to join our managed service team. As a leading provider of Education ICT solutions, we bring together a team with over seventy-five years of collective experience, specialising in consultancy, infrastructure services, network development, and managed support services for educational establishments in the UK.

Key Responsibilities
  • ICT Support Service On-Site: Provide specialised ICT support to ensure the school/centre maintains high-quality learning facilities.
  • Second-in-Command: Act as the deputy to the Network Manager and, if working for a Trust Network Manager, potentially lead the satellite site, requiring the ability to work independently.
  • Support Staff and Pupils: Use specialised skills, training, and experience to support the ICT needs of the school/centre's staff and pupils.
  • Equipment Maintenance: Ensure specialist equipment is maintained for quality and safety, perform repairs/modifications within your capabilities, and arrange for external repairs as necessary.
  • Demonstrate and Assist: Help in the safe and effective use of specialist equipment/materials.
  • Specialist Advice: Offer specialist advice and guidance to the school/centre as required.
  • Effective Communication: Communicate technical information effectively, both verbally and in writing, at an appropriate level for the audience.
  • Policy Compliance: Adhere to policies and procedures related to child protection, health, safety, security, and confidentiality, and report concerns appropriately.
  • Data Protection: Ensure compliance with the Data Protection Act 1984 regarding the security, accuracy, and relevance of personal data held on systems, and ensure administrative and financial processes comply with this act.
Technical Responsibilities
  • Desktop Environment: Set up a suitable desktop environment for standalone or networked PCs.
  • Software Installation: Install simple software applications as required.
  • Networked PCs: Perform basic setup and checks for networked PCs.
  • User Accounts Maintenance: Perform basic maintenance tasks for user accounts.
  • Network Monitoring: Follow instructions to run basic network monitoring reports or utilities.
Additional Responsibilities
  • Acceptance Testing: Follow acceptance test procedures on new ICT equipment and report results appropriately.
  • Equipment Transportation: Transfer and transport IT equipment to required areas or rooms within the site.
  • Disaster Recovery: Follow processes and tasks described in the school's disaster recovery and maintenance plans.
  • Backup and Virus Protection: Follow instructions to implement school backup and virus protection procedures.