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Maintenance Technician
2 months ago
About the Customer Care Maintenance Technician Role:
We are seeking a skilled and experienced Customer Care Maintenance Technician to join our team at Fawkes & Reece (North). As a key member of our Customer Care team, you will be responsible for ensuring the highest standards of maintenance and repair services for our new build housing developments in the North West region.
Key Responsibilities:
- Carrying out repairs to domestic properties within warranty, as directed by our Customer Service Team
- General maintenance including but not limited to:
- Joinery repairs
- Decorating
- Tiling
- Flooring repairs
- Minor brickwork repairs
- Mastic seals
- Working alongside our Customer Service Team to receive job instructions and diary management of repairs booked
- Collaborating with office staff and field-based staff to ensure seamless service provision
- Providing all materials delivery notes and receipts to the Customer Service Manager on a regular basis
- Providing mileage logs to the Customer Service Manager on a weekly basis
Requirements:
- A successful track record of working in a customer-related environment within a house building/construction industry
- Clean driving license preferred
- Experience of working in new build homes
- Company van and fuel card
- Company pension scheme
- 28 days leave and bank holidays
