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Administrative Support Specialist

2 months ago


Bangor, United Kingdom NHS Jobs Full time
About the Role

We are seeking a highly organized and efficient Receptionist and Administrator to join our team at Bodnant Surgery. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

Key Responsibilities
  • Provide administrative support to the practice team, including answering phone calls, responding to emails, and managing correspondence.
  • Manage the reception desk, including handling patient queries, booking appointments, and processing payments.
  • Maintain accurate and up-to-date records, including patient files and practice statistics.
  • Assist with the preparation of reports, letters, and other documents as required.
  • Provide a high level of customer service to patients, responding to their queries and concerns in a professional and courteous manner.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Experience of working in a healthcare or administrative environment.