Administrative Coordinator
2 days ago
We are seeking a highly organized and detail-oriented individual to join our team as a Booking Administrator. As a key member of our administrative team, you will be responsible for carrying out administrative duties, liaising with service users and professional staff, and ensuring the smooth operation of our services.
Key Responsibilities- Responsibility for booking assessment appointments with clients, adding these appointments onto our database, and sending out correspondence.
- Taking calls and passing on messages to the team.
- Inputting data and notes registering client details and continuously updating client records.
- Discharge clients from the service, corresponding with clients and referrers/GPs.
- Assist the team administrators with overflow of admin duties.
- Good level of education/GCSE incl. English Language.
- Good level of numeracy.
- European Computer Driving Licence or equivalent.
- NVQ II or equivalent, or willing to work towards this qualification.
- RSA II or equivalent, or willing to work towards this qualification.
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
We are a family of over 3500 members of staff providing health and social care for over 400,000 people with mental ill health, physical ill health, and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk. We deliver these services within the community and several inpatient settings, as well as nationally commissioned specialist services.
Our Trust values are: Welcoming, Kind, Positive, Respectful, and Professional. These values are at the core of who we are, everything we do, and how we do it.
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