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Administrative Assistant
2 months ago
We are seeking an experienced and skilled Administrative Assistant to join our team at Lancashire Teaching Hospitals. As an Administrative Assistant - Cancer Support, you will play a vital role in supporting the delivery of high-quality cancer care services.
Key Responsibilities- Develop and maintain effective working relationships with clinicians, managers, and other stakeholders within the cancer pathway and service users.
- Provide administrative support to the clinical team, including coordinating clinic appointments, maintaining accurate records, and ensuring seamless communication.
- Investigate and respond to complaints and incidents, taking action where necessary and reporting to the line manager.
- Undertake medical secretarial duties, including collating papers for consultants, formatting clinic letters, and maintaining accurate records.
- Use electronic patient record systems, databases, and computer packages to initiate and maintain records and generate statistics.
- Participate in audits and quality improvement initiatives to ensure the highest standards of care.
- IT qualifications or equivalent experience.
- GCSE level education.
- Previous secretarial experience, preferably in a hospital environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
As a Macmillan professional, you will have access to a wide range of learning opportunities to support your development. Our team is committed to delivering exceptional patient care, and we are looking for someone who shares our values and is passionate about making a difference.