Customer Service Representative

4 days ago


Bangor, United Kingdom Teleperformance Full time
Customer Service Representative - NHSBT Inbound

As a Customer Service Representative with NHSBT Inbound, you will be working as part of a highly engaged and compassionate team that represents and supports the NHS Blood and Transplant Service. Your role will involve handling inbound calls from the UK general public, providing exceptional customer service and support to patients and their families.

Key Responsibilities:
  • Handle inbound calls from the UK general public
  • Provide exceptional customer service and support to patients and their families
  • Work as part of a highly engaged and compassionate team
  • Represent and support the NHS Blood and Transplant Service

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The opportunity to make a real difference in the lives of patients and their families


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