Customer Service Representative

16 hours ago


Bangor, United Kingdom Teleperformance Full time
Customer Service Representative - NHSBT Inbound

As a key member of our team, you will be responsible for handling inbound calls from the UK general public, providing exceptional customer service and support to those in need.

About the Role
  • Work as part of a highly engaged and compassionate team that represents and supports the NHS Blood and Transplant Service
  • Provide empathetic and professional support to callers, addressing their queries and concerns in a timely and effective manner
  • Collaborate with colleagues to ensure seamless communication and a positive caller experience
What We Offer
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A competitive salary and benefits package


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