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Customer Service Representative

2 months ago

High Wycombe, United Kingdom Adecco Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Adecco. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Handle customer inquiries and resolve complaints in a timely and professional manner
  • Process customer orders and manage stock availability to ensure efficient order fulfillment
  • Manage core customer data and maintain accurate internal reports
  • Collaborate with the team to ensure demand and supply planning
  • Book transportation as necessary
Requirements
  • Experience in the food or fresh produce industry or retail sector
  • Customer service or client-facing background
  • Knowledge of SAP is preferred
  • Proficiency in Microsoft Office products, especially Excel and Word
  • Ability to develop strong customer relationships and handle difficult situations
  • Self-motivated, well-organized, and attentive to detail
What We Offer
  • Competitive annual salary ranging from £25,000 to £28,000
  • Permanent, full-time contract
  • Opportunity to work with a leading organization in a thriving industry
  • Join a supportive team and build your customer service skills
  • Embrace a dynamic work environment with opportunities for growth and development