Accommodation Team Leader

7 days ago


Horley, Surrey, United Kingdom Kings Head Full time

About the Role:

We are seeking a highly skilled Accommodation Team Leader to join our team at Kings Head. As a key member of our management team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Support the Management Team: Collaborate with our senior leadership to develop and implement strategies that drive business success.
  • Customer Service: Provide exceptional customer service, ensuring that our guests have an unforgettable experience.
  • Team Management: Lead and motivate a high-performing team, fostering a positive and inclusive work environment.
  • Operational Excellence: Oversee the day-to-day operations of our accommodation services, ensuring seamless execution and continuous improvement.
  • Compliance and Risk Management: Ensure that all aspects of our accommodation services comply with relevant laws, regulations, and company policies.

What We Offer:

  • Competitive Salary and Benefits: A comprehensive compensation package that includes a competitive salary, benefits, and rewards.
  • Professional Development: Opportunities for growth and development, including training, mentorship, and career advancement.
  • Collaborative Work Environment: A dynamic and supportive team culture that encourages collaboration, innovation, and creativity.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.

Requirements:

  • Minimum Age: 18 years old, as this role involves the sale of alcohol.
  • Education and Experience: Relevant education and experience in hospitality management, customer service, or a related field.
  • Skills and Qualities: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer experiences.

Disability Support:

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you.



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