Conference and Events Coordinator

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time
Why Work with Us?

We are a dynamic and innovative hotel group, committed to delivering exceptional customer experiences. As a Conference and Events Assistant, you will be part of a talented team that shares our passion for providing warm and personalized service to our guests.

Key Responsibilities:
  • Assist in the setup and coordination of meetings and events, ensuring seamless execution and exceptional guest experiences.
  • Provide exceptional customer service, responding to guest requests and resolving any issues promptly and professionally.
  • Serve food and beverages to guests, maintaining high standards of presentation and quality.
  • Prepare and deliver tea and coffee breaks, as well as other refreshments, to meet the needs of our guests.
  • Ensure all working areas are clean and tidy, maintaining a safe and welcoming environment for our guests and colleagues.
What We Offer:
  • A competitive rate of pay and a generous range of employee benefits, including 29 days holiday, access to an external Employee Assistance Programme, and more.
  • Opportunities for training and development, helping you to grow and succeed in your career.
  • A fun and supportive work environment, where you can be yourself and bring your unique personality to the role.
  • A chance to work with a talented team, passionate about delivering exceptional customer experiences.
Requirements:
  • Excellent organizational skills, with the ability to multitask and prioritize tasks effectively.
  • A passion for delivering exceptional customer service, with a focus on meeting and exceeding guest expectations.
  • Ability to work well under pressure, remaining calm and composed in fast-paced environments.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.


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