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Centre Manager
2 months ago
Angus Dundee Distillers PLC is seeking a highly skilled and experienced Visitor Centre Manager to join their team at Glencadam Distillery. As a key member of the distillery team, you will be responsible for overseeing the safe operation and management of the visitor centre, ensuring a welcoming and informative experience for guests.
About the Role:
- Develop and implement strategies to enhance the visitor experience, aligning with the company's goals and objectives.
- Manage and maintain the visitor centre, including staff supervision, training, and development.
- Collaborate with the marketing team to promote the visitor centre and distillery, driving revenue growth and increasing brand awareness.
- Ensure compliance with all relevant laws, regulations, and company policies, including those related to health and safety, customer service, and financial management.
- Develop and manage budgets, forecasts, and financial reports to ensure the visitor centre operates within budget and meets financial targets.
About the Ideal Candidate:
- Proven experience in visitor services, preferably in a managerial role, with a strong track record of delivering exceptional customer experiences.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong financial management skills, with experience in budgeting, forecasting, and financial reporting.
- Familiarity with relevant software applications, including online booking systems, point-of-sale systems, and Microsoft Office Suite.
- A valid driver's license and access to reliable transportation.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a leading Scotch whisky company, with a rich history and heritage.
- A dynamic and supportive team environment, with opportunities for professional growth and development.
How to Apply:
Please submit your CV online, and for an informal chat or to receive the full role information pack, please contact Sally at Eden Scott.